Terms and Conditions
Welcome to BARK-INK.CO.UK. Please read these Terms & Conditions (“Terms”) carefully before placing an order with us. By purchasing from our website, you agree to be bound by the following Terms.
1. Made-to-Order Products
Most products offered by BARK-INK.CO.UK are custom-made to order. Each item is produced individually based on your specifications at the time of purchase.
2. No Refunds or Exchanges
Because our products are made to order, we do not offer refunds, returns, or exchanges under any circumstances. This includes (but is not limited to):
Change of mind
Ordering the wrong size, design, or colour
Customer error in providing details
Please ensure all order details are correct before completing your purchase.
3. Damaged or Faulty Items
If your order arrives damaged or faulty, please contact us within 7 days of delivery. We may request photos or additional details to assess the issue. In such cases, we will work with you to provide a suitable resolution, which may include a replacement.
4. Order Accuracy
It is the customer’s responsibility to ensure that all details entered at checkout (including product selection, personalisation, shipping address, and payment information) are correct. BARK-INK.CO.UK cannot be held responsible for errors made by the customer.
5. Processing & Delivery
All products are made to order and may take additional time to process before dispatch.
Delivery times are estimates and may vary due to factors outside our control.
We are not liable for delays caused by couriers, customs, or other third parties.
6. Intellectual Property
BARK-INK branded content, designs, and materials on BARK-INK are the intellectual property of BARK-INK.CO.UK and may not be copied, reproduced, or distributed without permission.
7. Amendments to Terms
We reserve the right to update or amend these Terms & Conditions at any time without prior notice. Please review this page periodically to ensure you are aware of the latest version.